Privacy Policy
InForge Commitment to Privacy
Who we are
Inforge Consulting Ltd (“Inforge”, “we”, “us”, “our”) is a UK-registered management-consulting company that empowers small and micro businesses with evidence-led strategy. We determine why and how your personal data are processed, which makes us the Data Controller under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.
Registered office: A15, Unit 82a, James Carter Road, Mildenhall, Bury St. Edmunds, United Kingdom, IP28 7DE
Our commitment to your privacy
Our promise is straightforward: collect only what we need, use it transparently, keep it secure, and give you control. We never sell personal data and we always act in line with the principles of lawfulness, fairness, transparency, purpose-limitation, data-minimisation, accuracy, storage-limitation and integrity/confidentiality.
Information we collect
When you interact with www.in4c.co.uk, speak to us at events, download resources or become a client, we may collect:
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Identity & contact details – name, job title, company, email, phone, postal address.
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Professional information – sector, company size, areas of interest.
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Marketing preferences – newsletter opt-in status, cookie choices.
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Usage data – IP address, browser type, pages visited, device identifiers, referrer URLs.
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Research or survey responses – information you voluntarily provide when you take part in polls, interviews or feedback forms.
We do not collect special-category data (e.g. health, ethnicity).
Why We Collect it
We process your data only when we have a lawful basis under UK GDPR policy:
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Legitimate interests – answering enquiries, producing proposals, running analytics, maintaining site security.
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Contract – delivering consulting projects or taking steps at your request before entering into a contract.
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Consent – sending newsletters, insights or event invitations; you can withdraw consent at any time.
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Legal obligation – accounting records, compliance, responding to lawful requests from authorities.
How we use your information
Your data help us to:
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Respond to enquiries and deliver projects – the basics of running a consultancy.
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Improve our services and website – aggregated analytics show us what content is useful.
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Share relevant insight – when you’ve said “yes” to marketing, we’ll send research updates, guides or event information.
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Conduct research – understanding SME challenges so we can develop evidence-based solutions.
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Keep things secure – detecting fraud, preventing cyber-attacks and ensuring compliance.
Data sharing & international transfers
Access to personal data is limited to Inforge employees, contracted analysts and vetted suppliers (CRM, email platform, cloud hosting) who process information solely on our instructions and under confidentiality agreements.
Where data leave the UK, we rely on the UK’s “adequacy” regulations or Standard Contractual Clauses to ensure equivalent protection.
Retention – how long we keep your data
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Prospective-client records – erased 24 months after our last interaction, unless you ask us to stay in touch.
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Client project files – stored for seven years after project completion (professional-services best practice).
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Newsletter subscribers – retained until you unsubscribe.
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Cookie and analytics data – automatically deleted after 26 months, or sooner if you clear your browser.
We review retention schedules annually to ensure we aren’t keeping your information for longer than necessary.
Security measures
We apply industry-standard safeguards: access controls, multi-factor authentication, and mandatory staff privacy training.
Cookies & similar technologies
Cookies are small text files placed on your device. We use:
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Essential cookies – to run the site, remember session choices and protect against malicious use.
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Analytics cookies (e.g. Google Analytics 4) – to understand which pages help visitors most (data are aggregated and not used to identify individuals).
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Marketing cookies – only if you consent, to remember preferences and tailor content.
You can accept, reject or customise non-essential cookies via the banner on your first visit, and you can clear cookies at any time in your browser settings. Declining cookies may limit some site features but essential functions will still work.
Links to other websites
Our site includes links to articles, partner sites and resources we think you’ll find useful. Once you leave our domain, we have no control over external content or privacy practices, so please review the privacy notice of any site you visit.
Your rights
Under the UK GDPR you can:
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Access the personal data we hold about you.
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Rectify inaccuracies.
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Erase data (“right to be forgotten”) in certain circumstances.
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Restrict or object to our processing.
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Port data to another service provider.
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Withdraw consent to marketing at any time.
To exercise any right, email info@in4c.co.uk or write to our registered address. We will respond within one month.
Updates to this notice
We review this policy at least annually, or sooner if regulation or our processing changes. The latest version will always appear on this page, and we will signal any material changes prominently.
Contact us
If you have questions about this policy or how we handle your data, please contact:
Inforge Consulting Limited
A15, Unit 82a, James Carter Road, Mildenhall,
Bury St. Edmunds,
United Kingdom,
IP28 7DE